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Summary
- A passionate and experienced professional with vast experience in the telemarketing industry across diverse regions, including the UK, US, and UAE.
- Proven track record of optimizing customer service processes and enhancing overall efficiency. Possesses in-depth knowledge of the intricacies of the motor insurance industry, ensuring a comprehensive understanding of customer needs and industry trends.
- Adept at fostering a collaborative team environment, driving performance improvements, and implementing effective communication strategies.
- Demonstrates adaptability to varied cultural and business landscapes, showcasing the ability to navigate and excel in international call centre settings.
- Agile certified candidate.
Experience
Business Development Specialist
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Account Manager
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